Privacy Policy
1. General Information
We take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).
2. Controller
The data controller responsible for data processing on this website is:
Luck Affe GmbH
Arbesbach 153
3925 Arbesbach
Austria
Email: inside@present-technology.com
3. Collection and Processing of Personal Data
We collect and process personal data that you voluntarily provide to us, including:
- Name
- Address
- Email address
- Phone number
- Payment details
- Order information
This data is processed for the following purposes:
- Processing and fulfilling orders
- Delivering products
- Payment processing
- Customer communication
- Compliance with legal obligations
4. Hosting and E-Commerce Platform (Shopify)
Our online store is hosted by Shopify Inc., 151 O’Connor Street, Ottawa, ON K2P 2L8, Canada.
Shopify provides the e-commerce platform that enables us to sell our products.
Your data may be stored on servers located in Canada or the United States. Shopify ensures an adequate level of data protection through standard contractual clauses in accordance with Article 46 GDPR.
For more information, please visit:
https://www.shopify.com/legal/privacy
5. Payment Providers
We may use third-party payment providers to process payments. Depending on the payment method selected, your data may be shared with:
- Shopify Payments
- Stripe
- PayPal
- Klarna
- Sofort
The transfer of data is limited to what is necessary for payment processing.
6. Cookies and Consent Management
We use cookies and similar technologies to enhance user experience and analyze website usage.
When you visit our website, you will be presented with a cookie banner that allows you to consent to or reject non-essential cookies.
You can change your cookie preferences at any time.
7. Tracking and Marketing Tools
We use the following tools for analytics and marketing purposes:
Meta (Facebook & Instagram) Pixel
We use the Meta Pixel provided by Meta Platforms Ireland Ltd.
This allows us to track user behavior after they interact with our ads.
Purpose:
- Conversion tracking
- Ad optimization
- Audience building
TikTok Pixel
We use the TikTok Pixel provided by TikTok Technology Limited.
Purpose:
- User behavior analysis
- Campaign optimization
Google Analytics
We use Google Analytics, a web analytics service provided by Google Ireland Limited.
Google Analytics uses cookies to analyze website usage.
IP anonymization is enabled.
Important:
These tools are only activated after you provide explicit consent via the cookie banner.
8. Email Marketing / Newsletter
If you subscribe to our newsletter, we will process your email address to send you updates and offers.
We use a double opt-in process to ensure consent.
You can unsubscribe at any time.
9. Data Sharing
We only share your data with third parties if this is necessary for contract fulfillment, legal obligations, or with your consent.
10. Data Retention
We store personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
11. Your Rights
Under the GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
You also have the right to lodge a complaint with a supervisory authority.
12. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
13. Updates to This Policy
We reserve the right to update this Privacy Policy at any time to reflect legal or technical changes.